Archive | December, 2007

storm clouds

Credit Card Processing Issue Resolved

By on December 31, 2007 in Blacknight, ecommerce, irishblogs, Programming

The expression “it never rains but it pours” springs to mind today …. Earlier today we had a serious network issue and as soon as that was resolved we discovered a glitch in our online credit card processing. I’m not a programmer, so I won’t even pretend to understand exactly what happened, but I do [...]

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Connection Issues This Morning

By on December 31, 2007 in Blacknight, irishblogs, network

As some of you know there were connectivity issues earlier this morning. At this juncture all service should be restored, however if anyone is experiencing issues still please let us know We’ll provide more details on what happened as soon as one of the technical team provides a report

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Network and DNS outage – Dec 31st 2007

By on December 31, 2007 in Maintenance

Summary: @ 10:00am on Monday 31st December we experienced a DOS in the form of a compromised host on our network in InterXion. This issue caused serious packet loss for us on our core network in DEG. It also caused dns issues because the dns servers couldn’t communicate with the mysql cluster that hosts this [...]

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Shared hosting Server “morgana” down

By on December 29, 2007 in Maintenance

Hi Folks, Looks like the hardware for Morgana has become faulty in some way. We’ve tried some remote diagnostics with the guys on site. However they are unable to determine the issue. Our on-call Engineer is currently en route to the Data Centre to perform fault diagnosis. We’ve spare hardware on site that we can [...]

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EU Domains – Keeping the Price Low

By on December 21, 2007 in Blacknight, Domains, eurid, irishblogs, Marketing

We’re going to maintain the price of .eu registrations and transfers @ 5 euro for the foreseeable future ie. we’ve no intention of upping the price. We are hoping that Eurid (the entity that is in charge of .eu namespace) will change some of its procedures and policies with regard to renewals, as the present [...]

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Scheduled Network Maintenance Thursday 27th Of December

By on December 20, 2007 in network

When: Thursday 27th Of December 2007 at 22:00 Duration: 2 Hours What: Upgrade of two core routers within the Blacknight network. Each core router will be swapped out one at a time. We do not anticipate any downtime of network connectivity for customers during this maintenance window, although customers will see routing path changes and/or [...]

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Emergency Network Maintenance – Tuesday-Wednesday 18-19th December 2007

By on December 18, 2007 in Maintenance

When: Tuesday-Wednesday 18th/19th December 2007 @ 23:45 hours What: Firewall issues. We’ve been experiencing problems with the HA pair of firewalls that look after the shared hosting network. Config changes are particularly problematic and we’ve had to stop all changes. Tonight we’re going to move shared windows and linux hosting off of the current firewall [...]

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santa hat on keyboard

Christmas Opening Hours

By on December 16, 2007 in Blacknight, Events, Hosting, irishblogs

Rather than leave it to the last minute I thought I’d take a moment today to give a quick outline of our Christmas 2007 opening hours. Office Opening Hours: Friday 21st December – open Monday 24th December – closed Tuesday 25th December – closed Wednesday 26th December – closed Thursday 27th December – open Friday [...]

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bright-idea.jpg

Thanks for the product name feedback

By on December 12, 2007 in Blacknight, Hosting, humour, irishblogs, Marketing

A couple of months ago (time flies!) I was asking people both here and on LinkedIn for product name suggestions. I was expecting some feedback, but I was totally unprepared for the sheer volume of replies I got. Wow! Thanks for taking the time to exercise your grey matter and help us out! Some of [...]

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More Christmas Stuff

By on December 7, 2007 in Blacknight

Following up from my earlier post…. Here are some of our staff in their Christmas attire, which goes “nicely” with the one with myself and Paul.

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christmasoffice.jpg

Gearing up for Christmas

By on December 7, 2007 in Blacknight, irishblogs

It seems like every ecommerce site I’ve ever bought from is doing something special in the runup to Christmas. Here at Blacknight we’ve spruced up the offices a bit – no singing Santas, but a few decorations here and there. I think there might even be a miniature tree floating around somewhere! And of course [...]

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ns2 down

By on December 7, 2007 in Service Issue

Hi All, ns2.blacknightsolutions.com and all its various alias name servers is currently down. We’re working with our Data Centre partner in Germany to find out what is wrong. We’ll have further information to post in relation to this shortly. Update: This issue has been resolved

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