Archive | February, 2008

easter egg from Green and Black

Going Green For Easter

Easter will soon be upon us, so today we decided to splash out on some “goodies” for the staff in our offices – organic Easter eggs from Green and Black’s. Green and Black’s eggs come in recycled cardboard boxes and while the ingredients in the eggs may not be FairTrade the company has a good [...]

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Mail Server upgrade: kay.blacknight.ie

Summary: Kay.blacknight.ie (one of the windows shared hosting servers) is going to be moved to new hardware. The highlights are: a) More memory b) 64bit Windows 2003 server c) Faster disks d) Newer version of Smartermail Time lines: @22:00 on the 27th of Feb 2008 we’ll be shutting down the smartermail service. Once we’re sure [...]

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Issues With Server Balin

We are currently experiencing issues with the server known as “Balin”. Our technical team are working on a fix and we will update you as soon as possible Update: the server has been rebooted. Mail and most other services have been restored. Web traffic is currently disabled Update 2 – Web traffic is now enabled.

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fairtrade fortnight

Fairtrade Fortnight

Tomorrow marks the beginning of Fair Trade Fortnight which promotes the use of fairtrade products. According to FairTrade‘s press office consumers are switching over more and more with global sales up by 40% and Irish sales up by a massive 75%. Here at Blacknight we’ve been using FairTrade coffee for the last couple of months. [...]

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Clueless Electricians

This is most of the equipment that was damaged or destroyed the other day. It might not look like much, but the plantronics headsets are far from cheap and 8 of them were burnt out! We’re currently waiting for some guy from an insurance company to come out and tell us what we already know [...]

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Don’t Take Yourself Too Seriously

I’d like to think that we don’t take ourselves too seriously. Sure – hosting is a serious business, but there’s nothing wrong with having a bit of a laugh from time to time – even if its from a competitor! One of our competitors posted a link to a YouTube video today that was quite [...]

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Blacknight Backup system upgrade

When: Thursday 14:30 in the afternoon. Summary: There is a software upgrade due for a while for the vendor we use. So we’re going to do it during the day when the system is at its quietest. We estimate between 30 minutes and 2 hours for the complete upgrade and testing phase. The backup system [...]

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Power Restored – Smell of Smoke

There’s a “lovely” aroma of burning in our offices in Carlow this lunchtime. I say “lovely” as I’m trying really hard to find a silver lining to this morning’s electrical “mishap”. I am not an electrician and I would never pretend to be one. Neither it seems was the person or persons responsible for this [...]

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Carlow Offices Power Issues – No Phones Or Electricity

Our Carlow offices are without electricity or phones this morning. Servers and all services are normal as they are based in Dublin. Our sales team, support team and accounts team are currently “offline”. We will update you as soon as we have more information. From what I have been able to gather several devices may [...]

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Are Our Support Options Good Enough?

At the moment we’re hiring staff for a variety of roles. One of the things we are planning on doing is extending our general operating hours for customer service and sales. For the past few months we’ve gradually extended our work shifts so that our technical support and sales teams are fully operational and answering [...]

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Payment Processing Issues

We’re currently experiencing an issue connecting us to Realex payments. As a result we’re unable to process credit, debit card payments. Realex are aware of their issue and are working to resolve it. We’ll get a call back once it has been resolved and I’ll post an update here. Update: 12:14pm It seems realex have [...]

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Unix Engineer Position Available

We’re hiring staff at the moment … I’ve already mentioned some of the roles we need to fill and today I’ve got yet another one… This time round its for an “experienced” *nix admin position. Basically we’ve got loads of servers. They need lots of TLC … Here are the details: Position: Unix Engineer The [...]

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