October 2008 Archives

Tomorrow evening a lot of people will be heading to the IIA Net Visionary Awards in The Royal Hospital Kilmainham.

I'm attending courtesy of Realex Payments, who are one of the event sponsors and our credit card processor

I wasn't at last year's event, but I really enjoyed the evening other years.

While it is a "black tie" event it's also a wonderful chance to catch up with people who you might not see in person for the rest of the year. So while it's formal, it's not so formal that you'd feel uncomfortable.

Whether you win or not shouldn't be that important and the shortlist this year, as other years, is truly impressive:

Best Business Blogger
Deborah Hadley     Spicendipity
Karl Deeter     Irish Mortgage Brokers
Michele Neylon     Blacknight Solutions Blog
Pat Phelan     Pat Phelan Dot Com

 
Best Business Podcaster
Alex Gibson     Dublin City FM
Aoife Mahon      RaboDirect
Krishna De     One Ocean Group
Mike Kelly     MikeKelly.tv

 
Best Online Business Use of Irish
Conn Ó Muineacháin     Edgecast Media for AnLionra.net
Niall O'Driscoll     vStream Digital Media for the Referendum Commission, Lisbon Treaty Website
Rónán Ó Caollaí     Gravitate for Gaelport.com
Tom Fitzgerald     Bárd na nGleann for Litríocht.com

 
Best Online Exporter
Caitríona Nic Giolla Mhichil     Gael Linn
Lulu O'Sullivan     4giftsdirect.com
Mary Power     SelfCatering.ie
Richard Moyles     Mattress.co.uk

 
Best Online Financial Service
Brendan Hughes     FBD
Geoff Boyle     123.ie
Gerry Carron     Hibernian.ie
Martin O'Leary     RaboDirect

 
Best Online Trader Ireland
Brian Fallon     DAFT.ie
Ciaran Crean     MicksGarage.ie
Kieron Guilfoyle     3V Transaction Services
Scott Tattersall     Zignals

 
Best Use of Social Media
Marcus Mac Innes     Pix.ie
Paul McAvinchey     YABOYA for Diddlyi
Ronan Higgins     Locle
Vincent Donelly     Movies.ie

 
Educational Contribution
Bernie Goldbach     Tipperary Institute
Ciaran McCormack     FIS BookClub
Paul Whelan     Lichens.ie
Siobhan O'Connor     Meath County Council

 
e-Government Award
Cathy Clarke     ItsYourMoney.ie
Dara Keogh     GeoDirectory
Maire NiDhomhnaill      South Dublin County Council for Connect iWalks
Siobhan O'Connor     Meath County Council for Meath Care Portal

 
Innovation Award
Kieron Guilfoyle     3V Transaction Services
Niall Devine     MyCharity.ie
Paul Walsh     Segala.com
Ronan Farren     Brandmail Solutions

 
Internet Entrepreneur
David Lenahan     polldaddy.com
Derek Quinn     MyAddress.ie
Kieron Guilfoyle     3V Transactions Services
Michele Neylon     Blacknight Solutions

 
Internet Marketer
Andrew Jenkinson     vStream Digital Media
Jennifer Curtin     Newsweaver
Michele Neylon     Blacknight Solutions
Mick Dillon     CarsIreland.ie

 
Journalist Award
Deirdre McArdle     ElectricNews.net
Emma Kennedy      Sunday Business Post
Maire Boran     Silicon Republic
Niall Kitson     PC Live

 
Mobile Internet Innovation
Ciaran Bradley     Sentry Wireless
David Barrett     AntiDis - iPhone Train Timetable
Johnny Beirne     Downloadmusic.ie
Pat Phelan     Twitterfone.com

 
Social Contribution
Anthony Lindsay     The Wheel
Eoghan Crosby     Camara
Martin McKay     Texthelp Browsealoud
Niall Devine     MyCharity.ie

 
Web Designer Excellence
Derek Jones     Flavour 9 Design
Karen Hanratty     Pixel Design
Marcin Banaszek     Webtrade Ltd.
Tony O'Donohoe     Lightbox

 
Web Developer Excellence
Claude Lacey     iPlanit
Jennifer O' Brien     Webtools Software Limited
Karl Glennon     Roomex.com
Tomek Kaczmarek     Lightbox

To all my fellow nominees - best of luck!

To anyone else who is planning on attending - see you there!


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Magento now supported

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We've been inundated with queries about magento over the last few months. Today we've rolled out some php5 upgrades to all linux shared hosting machines so we can now support Magento. Please note that this only applies to our minimus, medius and maximus (linux) plans.

Also this upgrade now supports imap and imaps so you SugarCRM users can get cracking and start using those e-mail features that are built into Sugar.

Enom Phishing Warning

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If you have registered a .com/net/org/info/biz or mobi domain name through us (or anyone else for that matter) you will normally get an email once a year asking you to verify your whois details.

This is normal.

If you need to update the details you can do so via your control panel.

At no time do we or eNom (the registrar of record for most of our com/net/org/info/biz domains) ask you to login to anything when you're checking the data.

So if you do get any emails asking you to login to eNom websites (which we'd never do ..) then please be wary.

Further details of the current phishing (email fraud) emails going around is available over on Domain Name News.

UPDATE:

Enom have provided a screenshot of the phishing email that is doing the rounds (click to enlarge):

enom phishing email

NB: THIS IS NOT A LEGITIMATE EMAIL.
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SEO (search engine optimisation) competitions, where the entrants have to get their site to rank for a random keyphrase, are a bit of fun. They also allow people to show off their SEO skills.

Damien Mulley posted earlier today about an SEO competition he's running, but as he hadn't mentioned any prizes I thought we should step in.

If you're expecting to win a Ferrari or anything extravagant I'm sorry, but that's not going to happen.

The Prize:

What we've offered (and Damien accepted) was to give the winner the following:

  • 1 year's hosting on our Medius plan (choice of Windows or Linux)
  • 1 domain registration period for a choice of com/net/org/info/biz/mobi/ie/eu/co.uk (period as co.uk domains are registered for 2 years not 1 year)
The Rules:

The rules etc., are over on Damien's blog, so I won't repeat them here.


Disclosure

I will be "entering" but my entry is not to be taken seriously ie. I have absolutely no interest in winning a hosting plan from my own company, as I already have plenty of hosting to play with. I'm entering "for a laugh".

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icann cairo logo
The next public ICANN meeting kicks off in Cairo on November 2nd.

So what's on the agenda this time round?

You can expect all the old classics to be on the agenda at some point, but the "star" this time round is going to be the much vaunted "new gTLDs".


In case you missed out ....

ICANN announced at the last meeting in Paris that it was going to "open things up", so there's been a lot of hype in the media (and elsewhere) about the introduction of all these "hundreds" of new domain extensions.

Of course the reality is that there won't as many domain extensions as people expect (I blame media spin for this one).

It won't be as cheap as people think.

And did I mention all the policy issues gTLD operators are going to have to face?

No matter.

It's still a positive move to see things opened up a bit more, so I'd expect there to be some very interesting stuff coming out of the meeting. Unfortunately I won't be attending this time, so I'll have to observe from a distance.

If you're interested in following the proceedings of an ICANN meeting then check out the public participation site




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There are several "hot" topics in the domain world at the moment. The introduction of new gTLDs, which I have touched on, is one, while the introduction of IDN (internationalised domain names) is another.

For most of this site's readers IDN isn't that important.

Most of our clients, with some exceptions, are English speakers.

Of course the world is not an English speaking world, even if some people would like people to think it was.

So what exactly is this IDN stuff?

In simple terms IDN allows you to put non-ASCII characters into a domain. A very obvious example would be an accent. In the Irish language, for example, a lot of people's names and place names have accents, but at present you cannot register domains WITH the accent.

Of course accents are only the tip of the iceberg.

Imagine being able to register domain names in Cyrillic? Or place names in kanji?

So which TLDs support IDN?

That's a very good question!
There are mixed levels of support among the gTLD operators. There seems to be a higher level of "real" activity within the ccTLD world.
You can, however, peruse the resources on the Verisign site.

So which ccTLDs support IDN?

There's a list over on Wikipedia, though I'm not sure how accurate it is (wikipedia is very useful, but you can never be too sure how reliable the information is)

Eurid are talking about introducing IDN for the .eu namespace, but we can expect that to take at least another 12 to 18 months before there is anything for users. (See Stephane's recent post which is more optimistic)

IEDR like to say that they are ready to introduce IDN, but haven't made any move to do so even though they have been asked about it more than once in the past. (They're waiting on "a positive indication of market interest" whatever that is)

Nominet on the other hand has devoted time and resources to IDN


Whether IDN will become widely available in 2009 or 2019 is moot. It's on the way and when it gets here it will open up a whole range of exciting opportunties for people whose language is not English

Of course it also opens up a whole range of new problems as well, but doesn't everything?


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Remember the Firefox addon that the cool guys in Weeno Media released?
weeno-logo.gif
They've added the most recent release to the Firefox addon site

Nice!

Everyone loves getting stuff for free, so I'm always happy when I can offer our clients little "extras".

We're now offering clients free online advertising credit via Google Adwords.

In order to avail of the offer you need two things:
  1. An annual hosting plan (Minimus / Medius / Maximus)
  2. A Google Adwords account that is less than 14 days old

More information on this offer is available on our site here


If you're with a competing hosting provider, then why not make the switch over to Blacknight now?

I've attended DomainFest Global in downtown Hollywood for the last two years in a row.

Last year we also sponsored the event.

As it's usually held at the end of January, which is just before my birthday, I tend to use it as an excuse for a combined business trip plus short break.

The 2009 edition returns once again to the Hollywood Renaissance Hotel, which is just off Hollywood Boulevard and literally a stone's throw away from the Oscars' red carpet in the Kodak Center (sic).

For the 2009 event the organisers seem to have rejigged the schedule a bit with the three day event split in two.

The first day is being labelled "domainer bootcamp", which is squarely aimed at those new to the domainer world.

Days two and three follow roughly the same format as previous years and also includes a live auction powered by Snap Names.

So who is the "big name" keynote for this year?

Steve Wozniak has just been announced as giving the keynote on January 28th. Wozniak co-founded Apple with Steve Jobs, so he should attract a good crowd!

Last year they had John Battelle, who gave a really interesting presentation, while the previous year it was Michael Arrington (Techcrunch).

It's usually a good event to attend, as it has a nice combination of business and pleasure and it also gives me an excuse to head over to the Warner Brothers lot! It's also incredibly refreshing to meet up with people from so many different companies in one place and get new ideas (and realise how inane some of mine really are!)


Pre-Barcamp Cork Food

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barcamp cork - nerd noodles
Pat Phelan and Alexia Golez are organising a pre-BarCamp Cork dinner on Friday 31st October in Bangkok93/Taste of Thailand on Bridge St.

You can find out more and signup via Pat's blog (places ARE limited)

If you are thinking of heading to BarCamp Cork, or are still undecided Sabrina has done a roundup of events being organised that weekend.

(Noodle Nerds graphic courtesy of Sabrina Dent)



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If you haven't voted yet head over to the Net Visionary website now to do so

Voting closes tomorrow.

While I'd obviously prefer if everyone voted for me I'd be happy if everyone actually took the time to vote for whoever they wanted ie. participated

Get Ready For .tel

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Telnic Logo
Telnic, the people who are running the .tel name space, have just announced the launch of their developer area.

The .tel domain, which I mentioned a while back, is going to bring some radical changes to the way business and individuals interact (if it takes off).

If you want to get an idea of what .tel can do and how you can integrate your site, service or application with them, then head on over to the developer area. They've made available a lot of documentation, sample code and a number of demo applications for iPhone, Windows Mobile, Outlook and Blackberry. There's also a discussion forum where you can hopefully get help from the user community

Here's what the iPhone application looks like (click to enlarge):
telnic iphone applicationForget about stale address book entries - with .tel all that could become a thing of the past!



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Barcamp Cork Deux

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barcamp Cork logoBarcamp is coming to Cork in November.

Over the past couple of years there have been several barcamp / creativecamp events throughout Ireland and we've been involved in some form or another with most of them (we may have missed out on one or two - I'm honestly not sure).

If you're interested in attending then here are the "raw" details:

When?: Saturday November 1st 2008
Where?: Webworks, Cork (it's very close to the centre of the city)
Who should attend?: anybody and everybody - the topics at these events are as broad ranging as the attendees

It looks like there might be an informal webmaster meetup the night before being organised by several of the regulars over on Irish Webmaster Forum (IWF)  For more information see this thread

What's our involvement this year?

So far we're sponsoring the hosting and domain.

As the event is being held in my home town I'll probably show my face...
I'm a very strong believer in letting people move their domains and hosting around as much as they want.

Unfortunately some people do not share my philosophy and prefer to hold their registrants to ransom.

While I've already written about .ie domain transfers and those of .com, I hadn't gone into much detail on co.uk domains.

Let's be completely transparent about costs.

We are a Nominet registrar, so we pay Nominet £5 (sterling) to register domains for 2 years. In turn we charge registrants €8. Depending on the currency rates our margin per domain will vary and we also have our Nominet membership fees to factor in. Yes. We do make money on each and every co.uk registration and renewal, but we're a business not a charity.

Now when it comes to moving a co.uk domain from one registrar to another Nominet's system is a little different.

With most ccTLDs and gTLDs the registrant requests that the new registrar takeover the domain (pull) , while with Nominet's system the losing registrar has to hand the domain over to a competitor (push). However  Nominet does not charge the registrar for this change ie. it is free and takes only seconds to complete. All the current registrar needs is the IPS tag of the new registrar and the domains to push. It couldn't be simpler really.

Or could it?

Well some people's business model seems to rely heavily on overcharging clients for just about everything.

While I have no issue with charging for things that cost money to provide I find it abhorrent to charge people who want to change provider. If they're changing provider there maybe an issue with the service we're providing (or not) so why make a bad situation worse?

Fortunately there is light at the end of the tunnel.

All owners (registrants) of co.uk domains have access to Nominet's online services system. Under normal circumstances the online system allows you to manage your contact details and conduct basic maintenance on your domain portfolio, however it also allows you to transfer domain ownership and change registrars if you so choose (for a fee).
nominet fee for changing domain registrarNominet charge £11.75 (including VAT) to retag (transfer) any number of *.uk domains for a registrant. So if you want to move 1 domain or 500 domains the fee will be the same.

Don't be held ransom!

If your domain matters to you choose a registrar you are happy with.

(We don't charge anything to retag *.uk domains - we don't get charged, so why would we charge you??)


 





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Thumbnail image for iwa300.jpgThe first Irish Web Awards are being held tonight in Dublin, but due to circumstances beyond my control it looks like I won't be attending.

Damien has done a wonderful job putting the entire thing together and I know tonight will a great success.

Hopefully the first of many!

To all those shortlisted - well done!

To the winners, who will be announced later this evening - congratulations.


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Since we launched the new platform we've been trying to attract customers from Europe and farther afield. Most blockers are for the non english speakers who find it difficult to understand the technical English that they are presented with in the control panels.

Today I've added the following language packs to our Windows and Linux sitebuilders:

Dutch and Portuguese

I hope to add some control panel language packs in the coming week for the Blacknight Customer Control panel (CCP). Initially these will be for the webhosting side of things, VPS management, domain management, dns management etc. The "billing" tab in your control panel is a seperate system even though it's completely integrated. The language packs for billing may not be installed initially but we'll get to them.

Please let us know if there is specific languages that you'd like to see in our systems.
Thumbnail image for US dollar bills
I've never been "into" Wall Street, currency markets or any of that kind of stuff. Sure, I read The Sunday Business Post, Time and Fortune magazine, but that's about the extent of it.

However, even if I've never been that interested in currency markets I've always been very conscious of currency rates' impact on our business.

While we may be hosting our servers in Ireland not all of the  vendors we deal with on a day to day basis are in the Euro zone.

Domain names are a prime example.

We deal in Euro with Eurid, IEDR and some of the EU based registrars, however we have to deal in Sterling with Nominet. For .com and other gTLD domains we're dealing in US dollars.

Now I could go off into a wonderful tangent about global economic forces and bore you to tears (if I haven't done so already!), but let's cut to the chase.

The rate of the US dollar  against the Euro has been in our favour for quite some time, but that obviously couldn't last forever (what does?).
We've always been quite cautious with our pricing of .com domains, so that we wouldn't end up being forced to raise our prices too much unless Verisign et al were allowed a massive price hike also (they're not allowed this by ICANN, so it's unlikely to happen anytime soon).

As of today we are setting the pricing on .com registrations, transfers and renewals at €5.95. We had been advertising them on our site at €5.99 and for some bizarre reason we were actually selling them at a slightly lower price.

Our pricing covers the latest registry increases, so we shouldn't have to raise them again for some time (if the Euro falls dramatically we will have to make adjustments obviously)


Jelly Bean Overload

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jellybeans - sent to our technical staff
This morning our technical staff our chewing Jelly beans, courtesy of one of our clients.

The rather large jar of jelly beans will probably last a day, but I'd be amazed if it lasted much longer!

Technical support is a thankless job a lot of the time, so it's always nice when a client not only thanks our staff, but insists on sending them something like this. It's a far cry from some of the abusive rubbish they've had to put up with from some of our clients and former clients (there are stories there that beg to be told!)


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About this Archive

This page is an archive of entries from October 2008 listed from newest to oldest.

September 2008 is the previous archive.

November 2008 is the next archive.

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