Billing System Offline For Maintenance

By Michele Neylon on July 5, 2007 in Blacknight, ecommerce, Email, Hosting, irishblogs

fire alarm
Our billing and ordering system is currently offline so that we may conduct maintenace. We don’t like doing this during office hours, but we’ve no choice.
Yesterday we made a mistake. I was informed that the mistake had been fixed and that it was all “ok”.
It wasn’t.
I’m not going to apologise again – I already did – instead we’re taking it offline until it is fixed properly.
I don’t like “fire fighting”, but we’ve no option again this morning.
Please bear with us!

About Michele Neylon

Known for his outspoken opinions on technology and the Internet, Michele Neylon is the award winning author of several blogs and co-host of the Technology.ie podcast. A thought leader in the Internet community, Neylon is active with ICANN and an expert on policy, security, ICANN, Nominet and Internet Governance.

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