Delays Are Painful

| 4 Comments

hold on

I am currently very very frustrated and annoyed.

I've always tried to be honest and upfront with clients, so it really annoys me when I have to backtrack on any kind of promise.

We are about to launch a range of new hosting plans.

We can't launch the new hosting plans just yet, since there are a couple of minor glitches with the system. They're small issues. They will be fixed, but we can't launch until they are.

This is really really annoying, as I actually told several people last week that we would be launching (there are two or three clients already using the system!)

So what can I say?

Sorry?

4 Comments

Hi Blacknight Blog( Sorry dont know your name)

Let say when i first heard about you guys doing a blog i didnt think much of it because i thought like a lot of other places it would get maybe 1-3 updates and then it would die , but im well impressed so far with the blog updates and if no one else is watching i certainly are via the RSS feed.
Keep up the good work, and might I add the support you guys give is excellent!

Peter

Peter

The author's name is down the bottom of the entry :)

Thanks for your positive feedback

Michele

Michele, my experience has been completely positive, including your responses when problems occur.

Glitches happen. Who's perfect?

Bock

We all try to be perfect in our own little way :)

Michele

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This page contains a single entry by Michele Neylon published on April 1, 2008 11:25 AM.

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