Delays Are Painful
I am currently very very frustrated and annoyed.
I've always tried to be honest and upfront with clients, so it really annoys me when I have to backtrack on any kind of promise.
We are about to launch a range of new hosting plans.
We can't launch the new hosting plans just yet, since there are a couple of minor glitches with the system. They're small issues. They will be fixed, but we can't launch until they are.
This is really really annoying, as I actually told several people last week that we would be launching (there are two or three clients already using the system!)
So what can I say?
Sorry?
Comments
Hi Blacknight Blog( Sorry dont know your name)
Let say when i first heard about you guys doing a blog i didnt think much of it because i thought like a lot of other places it would get maybe 1-3 updates and then it would die , but im well impressed so far with the blog updates and if no one else is watching i certainly are via the RSS feed.
Keep up the good work, and might I add the support you guys give is excellent!
Peter
Posted by: Peter Buck | April 4, 2008 12:31 PM
Peter
The author's name is down the bottom of the entry :)
Thanks for your positive feedback
Michele
Posted by: Michele Neylon![[TypeKey Profile Page]](http://blog.blacknight.com/nav-commenters.gif)
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April 4, 2008 1:51 PM
Michele, my experience has been completely positive, including your responses when problems occur.
Glitches happen. Who's perfect?
Posted by: Bock the Robber | April 5, 2008 1:40 PM
Bock
We all try to be perfect in our own little way :)
Michele
Posted by: Michele Neylon![[TypeKey Profile Page]](http://blog.blacknight.com/nav-commenters.gif)
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April 8, 2008 12:29 PM