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Credit Card / Laser Processing Issue

By on December 29, 2008 in Blacknight, ecommerce, Service Issue

We’re currently encountering issues with processing payments via Laser / Credit Card (Mastercard / Visa) Please keep an eye on the status site post for updates UPDATE 2320 – this issue should now be resolved

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Blacknight Technical Blog Now Live

By on March 25, 2008 in Blacknight, Blogging, Hosting, irishblogs, Maintenance, network, News, redundancy, Service Issue, Tips

If you want to know about any service affecting maintenance, technical updates or anything else of a technical nature, we recommend that you check out our new Technical Blog. The site is hosted outside our core network (we don’t even use our own nameservers just to be 100% safe!) and is part of our backup [...]

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Emergency Outage Notification shared server Bors

By on March 18, 2008 in Hosting, Maintenance, Service Issue

When: Tonight Tue March 18th @ 21:00 hours What: Disk replacement in shared server bors.blacknight.ie, the spare in the Raid 1 mirror failed last night so we’re going to swap it out tonight. This machine does not have hot swap drives so we need to take it down for the change over. This will take [...]

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moving mouse world

Heads Up! Blacknight Billing Move Coming Soon

By on March 13, 2008 in Blacknight, Domains, ecommerce, Email, Hosting, irishblogs, Maintenance, News, security, Service Issue

If you’re not an existing Blacknight client this post isn’t going to be that interesting or relevant to you, so you might want to move along… The short version of this post: We’ll be emailing you to get you to choose a new username for the new control panel and billing system. The email will [...]

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Mail Server upgrade: kay.blacknight.ie

By on February 26, 2008 in Hosting, irishblogs, Maintenance, Service Issue

Summary: Kay.blacknight.ie (one of the windows shared hosting servers) is going to be moved to new hardware. The highlights are: a) More memory b) 64bit Windows 2003 server c) Faster disks d) Newer version of Smartermail Time lines: @22:00 on the 27th of Feb 2008 we’ll be shutting down the smartermail service. Once we’re sure [...]

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Blacknight Backup system upgrade

By on February 20, 2008 in Blacknight, Hosting, Maintenance, Service Issue

When: Thursday 14:30 in the afternoon. Summary: There is a software upgrade due for a while for the vendor we use. So we’re going to do it during the day when the system is at its quietest. We estimate between 30 minutes and 2 hours for the complete upgrade and testing phase. The backup system [...]

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Carlow Offices Power Issues – No Phones Or Electricity

By on February 19, 2008 in Blacknight, irishblogs, Service Issue

Our Carlow offices are without electricity or phones this morning. Servers and all services are normal as they are based in Dublin. Our sales team, support team and accounts team are currently “offline”. We will update you as soon as we have more information. From what I have been able to gather several devices may [...]

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Payment Processing Issues

By on February 14, 2008 in Service Issue

We’re currently experiencing an issue connecting us to Realex payments. As a result we’re unable to process credit, debit card payments. Realex are aware of their issue and are working to resolve it. We’ll get a call back once it has been resolved and I’ll post an update here. Update: 12:14pm It seems realex have [...]

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Scheduled Network Maintenance Wednesday/Thursday 9th/10th of January 2008

By on January 3, 2008 in Hosting, Ipv6, Maintenance, network, redundancy, Service Issue

When: Starting Wednesday 9th @ 22:00 and ending Thursday 10th @ 01:00 What: Migration of Dedicated, Colocation and IP transit customers to new Juniper network layer. In December we bought a bunch new of Juniper routers to upgrade our core network with. The ones that were there, were almost 2 years old and were due [...]

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ns2 down

By on December 7, 2007 in Service Issue

Hi All, ns2.blacknightsolutions.com and all its various alias name servers is currently down. We’re working with our Data Centre partner in Germany to find out what is wrong. We’ll have further information to post in relation to this shortly. Update: This issue has been resolved

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