How do you name a product?
We're a hosting company.
Like most hosting companies we have several hosting plans (products)
These plans have names.
Like everyone else the names we've been using are boring:
basic; standard; professional
I want to change them. I want something new. I want something that's a bit more imaginative, but I've no idea what!!!
Options on the table at present:
metals - silver, gold, platinum
grades - essential, premier, ultimate
arthurian - round table, holy grail (you get the general idea)
chess - pawn, rook, king
I'm open to suggestions. I'm open to anything at this stage!

Comments
Try for something more descriptive.
Standard, workhorse, rawpower.
Or if it was a car
saloon, 4x4, truck
Try for something that indicates the difference in a real world environment.
Posted by: Alan O'Rourke | September 20, 2007 3:51 PM
Baldrick; George (or Darling); Blackadder
Posted by: Keith | September 20, 2007 4:21 PM
Why not Moon, Sun and Stars?
After all, doesn't every hosting company promise all three?
Posted by: francis mahon | September 20, 2007 4:31 PM
Monopoly: Kimmage, Rathmines, Shrewsbury.
Property: Basement, Flat, Penthouse
[though maybe not such a good idea in the current economic climate?]
Or how about breaking the mould and going for something really radical:
Good, Better, Best
:)
Posted by: Richardo | September 20, 2007 5:10 PM
Depending on your customers "boring" can be the way to go. Think usability - people generally understand something that they see all over the place better than something new.
/Frank
Posted by: Frank Michlick | September 20, 2007 5:16 PM
How about
You are cheap!, Budget option, Better than the next guy, bells and whistles, and 'flash'
Let's face it what is said behind closed doors!
Its all about brand but there needs to be a bit of honesty don't you think?
Posted by: Irene | September 20, 2007 5:16 PM
Michele,
On our weddingsireland.com ratecard we have several packages including: Gold, Silver, Diamond and Platinum. These are (sort of anyway!) related to weddings - well wedding rings at least.
Maybe if you try something that describes the merits of each package - lower range plans that do the job for a decent plans could be called 'Business Economy' or similar, and higher end plans with heaps of space and bandwith could be called 'Business Enterprise' or something like that.
1&1 have some pretty good names for their products. For instance they have a 'Beginner' and 'Home' packages for beginners and presumably family websites!
H
Posted by: Hugh | September 20, 2007 5:19 PM
going with the whole 'knight' how about:
page, squire, knight?
Posted by: tara | September 20, 2007 5:25 PM
@Francis - tempting !!
@Irene - LOL. It wouldn't leave much options for spin :)
Posted by: Michele Neylon
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September 20, 2007 5:30 PM
How about feudal levels? Peasant, duke, king? Or maybe knight instead of duke or something like that.
Posted by: David Raynes
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September 20, 2007 5:34 PM
what about cumputer consoles...
Commodore 64, Super Nintendo, Playstation 2, XBOX 360!
Posted by: David Behan | September 20, 2007 5:40 PM
I like:
* Shot Glass
** Six Pack
*** KEG
Posted by: jude | September 20, 2007 5:49 PM
I like:
* Shot Glass
** Six Pack
*** KEG
For those that left and you're trying to get back: "*Special Re-Hab Plan*"
Posted by: jude | September 20, 2007 5:52 PM
Jude - Oh dear :) I like where your head is at!
Posted by: Michele Neylon
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September 20, 2007 5:59 PM
Maybe it's just me, but I find 'cute' product names extremely irritating.
I have to admit to giggling at A Small Orange's plan names, though...
Posted by: Robert Synnott | September 20, 2007 6:01 PM
Hop, Skip, Jump.
I was thinking paper/rock/scissors - but wouldn't know which is the best ;)
Posted by: murphyz | September 20, 2007 6:01 PM
Here at Silver Haired Internet Technology [S.H.I.T.] we sell
Hmmmm, Wow, and Holy God!
Posted by: Grandad | September 20, 2007 6:18 PM
Some great ideas guys (and girls!) - thanks for the input so far!!
Rob - A Small Orange's naming schema is pretty good. It's clear and to the point!
Murphyz - I suppose that's part of the problem. Everyone presumes that one is "better" than another, whereas in reality we should be pitching them based on them serving a purpose or achieving a goal.
Grandad - We're big fans of your products !
Posted by: Michele | September 20, 2007 6:27 PM
Music: Acoustic, Electric, 11!
More Music: Club, Festival, Stadium
Posted by: Chris Vail | September 20, 2007 6:27 PM
Chris - what's the "11" refer to?
Posted by: Michele Neylon
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September 20, 2007 6:35 PM
It's the Spinal Tap joke - the amplifier that goes up to 11.
Err, obviously not as funny as I thought!
Posted by: Chris Vail
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September 20, 2007 6:42 PM
Chris - sorry :) I haven't seen that film in years!
Michele
Posted by: Michele Neylon
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September 20, 2007 6:46 PM
I'd go for:
Sword, Axe, Fauchard (Lance)
bye, Ian
Posted by: Ian | September 20, 2007 7:19 PM
minimus
medius
maximus
Or nudge nudge wink wink
bunúsach
gnáth
gairmiúil
Be the 1st Irish host as Gaeilge :P
(big 'I' not little 'i')
Posted by: Rahood | September 20, 2007 7:40 PM
Ian - a bit violent :)
Rahood - I like the idea of maximus etc., The names as gaeilge are an excellent idea, but we're trying to target a larger market, so I'd be afraid the names would cause confusion. Now if we were to do a version of our site as gaeilge that might work :)
Michele
Posted by: Michele Neylon
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September 20, 2007 7:48 PM
How about:
John O'Shea, Paul McGrath, Pelé
Posted by: Anthony | September 20, 2007 8:09 PM
Anthony - That might work if everyone was a sports fan :)
Posted by: Michele Neylon
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September 20, 2007 8:17 PM
My first thought was something along the lines of Workhorse ... then I saw the first post of Alan O'Rourke :)
Then I thought Toto ,the lion ... Dorothy ... or something along those lines ...
Small Fry ... Catch of the Day ... Big Fish ... ?
Posted by: James Larkin | September 20, 2007 8:24 PM
Why don't you use nouns of drinks or famous wines. The concept of a modern wine shop or an old pub can even be used to get ideas for your online advertising.
Something like:
- Cider
- Stout
- Whisky
It's just a draft proposal but I think you get the idea...
CIAO
Posted by: Michele | September 20, 2007 9:23 PM
Why don't you use nouns of drinks or famous wines. The concept of a modern wine shop or an old pub can even be used to get ideas for your online advertising.
Something like:
- Cider
- Stout
- Whisky
It's just a draft proposal but I think you get the idea...
CIAO
Posted by: Michele | September 20, 2007 9:24 PM
It would be nice to see the site as Gaeilge but I would be the first to admit that there would is little demand and you would end up with Abi/babelfish translated emails from the odd smartars3.
But with that said the whole exercise is a simple one and would/should/could warrant its own award category(or honorable mention) and at the very least I would view it as an excuse to email the TG4 weather girls with a press release ;)
Posted by: Rahood | September 20, 2007 9:31 PM
@James - Wizard of Oz could have some interesting undertones - I for one could see ways of abusing it!
@Michele - Just because we're Irish doesn't make us all alcoholics :) Though I do like the idea!
@Rahood - If we started getting sales queries as gaeilge our Australian staff member would get rather confused!
Posted by: Michele Neylon
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September 21, 2007 12:48 AM
I always liked these names as they were themed.
http://www.fatcow.com/fatcow/hosting.bml
I think you should go with the Knight thing.
Posted by: Robin Blandford | September 21, 2007 9:20 AM
Michele,
How about rivers, how big a source to the 'net-sea' will your server
be?
Shannon
Severn
Danube
Nile
Amazon
etc
Mike
Posted by: Mike Gilbert | September 21, 2007 10:27 AM
R2D2
Robocop
Terminator
Posted by: Alastair McDermott | September 21, 2007 5:11 PM
it would seem the most straightforward and easy-to-remember product name is one which holds a relevance to the product.
So with hosting it would seem you would want to use numbers dictating the "diskspace, or the particular item that distinguishes the products apart.
I'd not worry about the product name, and be concerned more about the promotion of the blacknight brand.
Blacknight 50
Blacknight 50 + asp
Something like that the "+" could be like bolt-ons or something.
Just a thought.
D.
Rgds
Dave
"Blacknight + Domain" customer ;)
Posted by: David Cochrane | September 22, 2007 8:18 PM
@Robin - Nice. I don't think I'd seen those before but it's a nice idea
@Mike - Interesting idea.
@Alastair - I'm not sure how we'd spin Robocop...
@David - Wouldn't that be confusing for people?
Thanks for all the feedback so far. We've got plenty of things to mull over
Michele
Posted by: Michele Neylon
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September 23, 2007 2:03 PM
Ciao Michele,
why don't you give us more details?
For example, would you prefer to focus on:
- Storage size?
- Speed?
- Price?
- SLA?
- any specific value?
I think it would be easier to find pertinent ideas.
Then you can draw a mind map: http://en.wikipedia.org/wiki/Mind_Mapping
It's much more useful than expected, believe me.
For example you can use the concept of famous cities combining other values linked to the city like this:
- (charming) Venice
- (futuristic) Shangai
- (cosmopolitan) NYC
Michele (from Milan)
Posted by: Michele | September 24, 2007 1:34 PM
if the names can be random why not...
Shatranj,
Xiang Qi,
Shogi
or
Lewis,
Jaques,
Staunton
All from the company name and logo
the first 3 are versions of chess (Indian, Chinese and Japanese) and the latter three are types of chess piece sets.
The advantage of this is that you can easily add a new plan if needed since no one clearly thrumps another
You also could work with chess gambits and openings or with ELO chess ranking
Posted by: Will | September 25, 2007 12:59 AM
We face similar problems when trying to describe products or services for our clients.
There's always a tendency for internal jargon to creep out onto a public facing website.
You could try a card-sorting exercise, there's an online tool here: http://examplecompany.optimalsort.com/opensort/userwelcome.php
I'd go for something simple and descriptive
personal, business, enterprise?
Posted by: Lar | October 1, 2007 10:54 AM
Lar
Thanks for the link. I'll go play with that.
We were hoping to avoid terms like "enterprise" as they're quite meaningless
Michele
Posted by: Michele Neylon
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October 1, 2007 4:19 PM