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We're Upgrading

We’re upgrading our Control Panel and we hope you won’t be too shocked.

By on February 22, 2013 in Hosting, Maintenance, News

What’s happening?? When is it happening? Tuesday the 26th February 2013 we’re going to be upgrading our Control Panel. It’s going to be happening at 3am  to minimise the impact on our customers. During this time the Control Panel is going to be unavailable at various times. We’ll be updating our Status Blog with complete [...]

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Our Helpdesk is Being Revamped!

By on January 18, 2013 in Customer Service, Maintenance

What’s going on? Customer service and the customer experience are crucial for any online company and here at Blacknight things are no different. One of the areas that we know needed improvement was in relation to our customer service websites and portals. There were several of them and they probably caused a lot of confusion. [...]

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.info registry scheduled maintenance

By on January 7, 2011 in Domains, Maintenance

The .info registry operator will be conducting maintenance on 15 January 2011 from 1500 to 1900 UTC During this period the following services will be impacted: WHOIS New registrations Updates Existing .info domain names will resolve as normal

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Billing Control Panel Upgraded!

By on November 11, 2010 in Blacknight, Feedback, Maintenance

So we upgraded the billing control panel .. I’d love to say it was a “smooth” upgrade, but that would be a lie. There were some nasty annoying issues that have taken us the last 24 hours to resolve, though everything should be working properly now .. So what does this upgrade bring? Basically it [...]

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What’s Coming In The Hosting Upgrade?

By on August 10, 2010 in Blacknight, Hosting, Maintenance

If you are an existing Blacknight client you may be aware of the pending upgrade that will be carried out early next week (see our status site for more details). In simple terms, there is a major hosting upgrade going in next Monday morning (hopefully before most people are in their offices). A lot of [...]

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Quick Technical Notification

By on May 27, 2009 in Blacknight, Hosting, Maintenance

I’ll keep this short, sweet and to the point. Tomorrow morning we will be upgrading the hardware on several or our web servers. If your site is hosted on any of the affected servers there will be some downtime – probably less than a minute, but possibly longer. Full details are over on our technical [...]

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Helpdesk Downtime Tonight

By on January 26, 2009 in Maintenance

Our helpdesk is being upgraded tonight, so it will NOT be available for about 2 hours from 7pm to 9pm tonight. Further details here

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Scheduled Downtime Reminder

By on September 12, 2008 in Blacknight, Maintenance

Just to remind you that we have service affecting maintenance scheduled for tonight

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Scheduled Downtime This Friday

By on September 8, 2008 in Blacknight, Maintenance

As this affects a growing number of clients I thought it best to cross post to as many places as possible.Please check our status blog for details of scheduled maintenance / downtime this Friday night: We recommend that all clients subscribe to the status blog for announcements on network maintenance etc., NB: This maintenance will [...]

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Billing System Maintenance Tonight

By on June 5, 2008 in Blacknight, ecommerce, irishblogs, Maintenance

We’re doing some maintenance on our billing system this evening from around 8pm (Irish time) to around 9pm. During this period the following services will NOT be available via the main Blacknight website: New orders – hosting & domains – this does not have any impact on VPS hosting Payments Viewing / editing account details [...]

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Paypal Issues

By on May 20, 2008 in Blacknight, ecommerce, Maintenance

We’ve been encountering some issues with Paypal integration with billing.blacknight.ie, so we have temporarily disabled Paypal payments. This DOES NOT affect blacknightVPS.com We hope to have this resolved later today, but it may take longer UPDATE: This issue has been resolved

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Check Your Inbox :: Billing System Upgrade Email Being Sent Today

By on April 7, 2008 in Blacknight, Domains, Email, Hosting, irishblogs, Maintenance, News

We informed you some time ago of an upcoming upgrade to our billing / control panel system. You will probably receive an email from us later today regarding our billing system. The text of the email is below: Dear XXX As you may know we are currently deploying a new billing and control panel system. [...]

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