Archive | Maintenance

Our Helpdesk is Being Revamped!

What’s going on? Customer service and the customer experience are crucial for any online company and here at Blacknight things are no different. One of the areas that we know needed improvement was in relation to our customer service websites and portals. There were several of them and they probably caused a lot of confusion. […]

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Scheduled Downtime This Friday

As this affects a growing number of clients I thought it best to cross post to as many places as possible.Please check our status blog for details of scheduled maintenance / downtime this Friday night: We recommend that all clients subscribe to the status blog for announcements on network maintenance etc., NB: This maintenance will […]

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Paypal Issues

We’ve been encountering some issues with Paypal integration with billing.blacknight.ie, so we have temporarily disabled Paypal payments. This DOES NOT affect blacknightVPS.com We hope to have this resolved later today, but it may take longer UPDATE: This issue has been resolved

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